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Testimonial Letters

Read an actual, unsolicited testimonial letter from a satisfied customer!

Below is just a further sampling of the many letters we've received concerning our products:

Margaret M. Heckler, Secretary of Health and Human Services, The White House:
The life size T-Bear costume is a successful masterpiece, and I would like to express my personal thanks to you for all your efforts. T-Bear has captured the hearts of both young and old alike, as he provides the necessary positive image needed to make the "Handwashing Campaign" a success. T-Bear's popularity and success will continue to grow with each appearance of the life size T-Bear.

Dr. David J. Matuszak, Training and Communication Manager, Nestle Chocolate & Confection Co., Inc.
Thanks for the fast service on our Mr. BB, Butterfinger, Baby Ruth, and Pearson costumes. They look great! The smiles stretch from ear to ear whenever someone sees one of the characters. In addition to the visual excitement of the costumes, the workmanship and design are outstanding. It will be very easy to clean the fabric by unzipping the cloth from the foam.

Craig R. Wallick, Manager, Retail Merchandising, Uniroyal Goodrich
Just a short note to thank you for you assistance and professionalism regarding our new tiger costume that your firm is manufacturing. As you know, we have purchased in excess of 20 costumes this year so far and I feel that this will become our most successful new promotion introduction of 1989. Your company, your staff, and your professionalism have aided in making this so overwhelmingly popular with our dealer organization.

Theresa L. Busch, Director of Student Activities, Hoffman Estates High School (Illinois)
I can't begin to tell you how pleased I am with the original Red-Tailed Hawk mascot costume you created for us. I can't wait to "hatch" our new mascot in front of the student body as we kick off our basketball season for the 1996-97 school year. The work, detail and care with which the Hawk was made is obvious. I thank you and your staff for creating such a wonderful mascot for Hoffman Estates High School. You have helped to create a new tradition for the Hawks that I am sure will last for many years to come!

Kristen E. Marsh, Marketing Specialist, Naval Air Station Sigonella
Thank you so much for your excellent customer service and timely delivery of a high-quality product. We are very happy with our "Geep" and plan on using him at our many festivals, special events, promotionals, and children‚s activities.

Tom Thomas, Promotions Director, KQCR Radio (Iowa)
We here at KQCR would like to send you our thank you to all of you for the wonderful job you did on our station mascot, the Q-Moose. We received it yesterday and our entire staff went wild. The quality of the costume was quite impressive, but the real selling point is the way it comes to life when we slip it on. We plan to debut the Q-Moose at a station promotion, and if the public‚s reaction is a positive as the reaction of our staff, we should have an incredible public-relations tool for many years to come.

Luis Ojeda, Director of Marketing, Tri-City Chinook (Washington)
I want to thank you and your staff for making our mascot the best in the Continental Basketball Association. Thank you for the "OUTSTANDING" job on our mascot.

Heather L. Foster, Marketing Assistant, Community Credit Union (Texas)
Just wanted to let you know how pleased we are with our REX THE SAVE-A-SAURUS dinosaur costume. We are particularly impressed with the quality of the costume and the attention to details. We will recommend you anytime!

Suzanne Di Silvestri, Marketing Manager, Expressly Portraits (New York)
I am writing to let you know how thrilled we are with the recent custom costume you created for us. I was amazed at how closely you replicated our bird mascot from a photo alone, and how you were able to take a non-human shaped character and make it human wearable without losing the overall look of the bird. Currently, we have the bird in our Roosevelt Field Studio in Garden City, New York. In such a large mall, the bird has already made a difference in our business. As a testament to how well this is working for us, we are ordering four more birds immediately.

Stew Leonard, Stew Leonard's Dairy Store (Connecticut)
Thought you'd get a kick out of just a tiny example of the tremendous use that we put your "walk arounds" to. They never cease to bring down the house. They are one of the best inventions you've ever made.

Cheryl M. Fliege, Assistant Director of Community Relations, The Methodist Medical Center of Illinois
Just thought you would like to know that the bear costume is a big success! Our bear has entertained children at our city-wide health fair, on our Pediatrics unit and on hospital tours. We are very grateful for your wonderful help in getting our "Wee Care" Bear program started.

Marilyn Woods, Marketing Manager, TeVe Guia (Puerto Rico)
We can't begin to tell you how thrilled we are with the "TEVEGUITO" costume your company executed for us. The FACEMAKERS staff is to be congratulated for the fine workmanship and interpretation of the character. We were so impressed with the detail of the work and careful attention your company took to create a true work of art that we are really proud of.

Joyce A. Trageser, Science Specialist-Public Programming, Maryland Academy of Sciences
Please accept my thanks for the wonderful Tyrannosaurus Rex costume. We are thrilled with the final results! The response was fantastic - we had "kids" of all ages scrambling to have their pictures taken with Mr. Rex! So far, Rex has made numerous appearances at local Baltimore events, including two TV spots. As an educational tool the costume will be invaluable to us, both now and in the future.

C. Denver Mullican, Vice President, CMC, Inc. (Louisiana)
Your Red Nosed Reindeer costume has been a big hit at Lakeside Shopping Center. In fact many children bring hay to feed it. We would like to order a fur-covered snowman for this season. Enclosed is a check.

Amy Figuracion, Production Manager, Capener, Matthews & Walcher (California)
The costume is excellent! Please give a great big thanks to your crew for making this happen for us and doing such an excellent job. You came through for us and I can't tell you what a relief that was for all of us!

Heather S. Gavens, Public Education Coordinator, Hillsborough County Animal Services (Florida)
Thank you for the wonderful job on "WAGS," our new mascot. He has already made his first public appearance and the children love him. The cooling vest and collar make all the difference. The costume is made well and your service was fantastic! Our idea went from paper to reality in no time.

Rick Neiswonger, Entertainment Unlimited (Missouri)
Just a note to let you know how pleased we are with the rabbit costume you made for us. I am enclosing a color photo of it and so far the response has been outstanding from audiences of all kinds. The quality of the costume is superb and it is everything we had hoped for.

Thomas Maronde, O'Brien & Dobins (Illinois)
Thank you for your help in sending us a clever costume. It was nice to be proud of this year's Easter Bunny.

Irene Bozarth, Hollywood-Portland Costumers (Oregon)
We are very pleased with the rabbits you sent us! One came home with many lipstick smears...all the "older" ladies kissed him at the party!

A. E. Burnell, Montgomery Lions (West Virginia)
I would like you to know that our Lion Costume was the hit of the Christmas parade! Montgomery Lions Club purchased it to celebrate our 50th Anniversary and it was well worth the investment. Thanks for a very fine costume.

Joy Guarini, Aerostattic Industries, Inc. (Florida)
A hurried note to tell you that the FLYIN' LION arrived in good time and we are not only pleased but very excited. It looks just great! Thank you for your fast service and attention to our needs.

Bobbie Larsen, Cheerleading Advisor, Central Valley High School (Washington)
This is just a note to let you know we feel the Bear you constructed for us is better than we ever expected. You made all the alterations we requested and gave us a tremendous amount of assistance. Your cooperation and patience is very much appreciated.

Kate, Chicago International Film Festival
Thank you so much for the beautiful kangaroo costume. It was a great success! There were quite a few inquiries about where we found it. I referred them to you.

Kelly Hanson, Tuscon Electric Power (Arizona)
Just wanted to let you know that we love "Sunny" the GreenWatt. Since we added him to our marketing program we have increased program participation by 300%. Thanks so much for helping me come up with the costume and for making our crazy idea come to life.

Pitman High School ASB (California)
We just wanted to thank you for your incredibly efficient service in expediting our mascot outfit! Not only did we receive it in an extremely timely manner, we are SO HAPPY with how it turned out! Thank you very much!

Lloyd K. Heisler (Illinois)
Your service is outstanding...no...it's better than outstanding! I ordered "The Havencrest Tour" video and "The Queen of Cold" video combo on Friday, August 15, 2003. The videos were in my mailbox Monday, August 18, 2003. That is the fastest service on mail order that I have ever received. Thank you.

Noreen Mantle (California)
I wanted to thank you for the wonderful work you did on Pacifica's Bulldog costume. We are so HAPPY and grateful that we came across your website. We finally have the mascot we've been hoping for!!! You are great!!

Bradley Dunn, Rumpke of Ohio Recycling Division (Ohio)
We received our new costume this morning. The pictures you sent of "Binny" during the construction process in no way did him justice. The costume is absolutely wonderful, and much better than I had ever hoped for. You took my vision and created a usable, huggable mascot that we can be very, very proud of. It looks great. Thank you so much for getting him here in time for the Reds opening day parade as promised. Binny will also be used in school presentations and events like Earth Day, I am sure he will be very well received. You guys made my day! I will recommend Facemakers to everyone that asks where we got him from. This was money well spent!

Campbell Smith, Field Producer, MTV2, Wonder Showzen
Hello, Facemakers! Sorry that I have not gotten in touch sooner, but we LOVE our Chauncey mascots! They arrived on time, and when we opened the box we all just went ape over them! We have had so much fun shooting some hilarious scenes for our show while wearing the mascots. Once I get some pictures, I'll send them your way so you can see the fruits of your labor in action. Thank you so much for your wonderful service, I will definitely recommend your company in the future!

Karen Porter, costume designer, Nanna's Cottage, Polara Productions, PBS Television
We just got Arbuckle...we absolutely love him!! We had one of our children here from the cast and she just couldn't stop hugging him!! Thank you so much for your time and input into our Arbuckle!

Jodi Ubelhor-Strauch, PTO President, Mary Morrison Elementary
I would like to thank Face Maker's Incorporated†for the wonderful work they do!††Mary Morrisson Elementary purchased a tiger mascot costume several months ago, and we have enjoyed using it often ever since.††Your customer service was excellent, and shipping was FAST, FAST, FAST! Our students love "Stitch the Tiger" and look forward to seeing him at assemblies! Thanks a million!

Scott Wilson, President, Burnie Womens Basketball Association
The tiger arrived on Jan 31...he is a beautiful piece of work. "Well done" to your production team. Thank you for all your help in making this happen. You and Facemakers are number one. Your professional attitude is second to none and highly recommended. Thanks and Cheers.

Mike Fowler, Little TiGrrs, Brisbane, Australia
We received the costume and it is Awesome!!!!!! Thank you so much. We have opened our play-centre and the kids love "Mick-The Big Hearted Tiger" as much as I love him. We will never go to another agency to have a costume made. You guys Rock!!! Thank you from the bottom of my heart.

Jon Zaley, GSU/VP, Combined Shows, Inc. (Illinois)
Just wanted to thank you once again for the excellent job you did in creating our Danni Joy O'Leary (Irish Cow) costume! We just had Danni Joy in the Hoffman Estates (IL) 4th of July Parade and took 1st Place in the Amatuer Clown division with our float, go-kart and Danni Joy!
Thank you again! Danni Joy has been a huge hit since our first parades back in March 2005! Receiving this recent 1st Place ribbon just shows how much she is appreciated at the parades and public appearances!

Kristi Keilman, Production Assistant, YTB A/V Technology Department
I am so excited! We just received the YTB Mascot Bear and he is so awesome!!! I just have to say thank you for your expertise and lightning fast service. TraveLee Bear is going to be a big hit at the convention! I will definitely recommend Facemakers to anyone, especially those who expect professional and exemplary service! Once again I say, Thank you!!!!

Mac King, star of the long-running Mac King Comedy Magic Show at Harrah's on the Las Vegas Strip
I searched high and low, did lots of research, and the Facemakers Grizzly Costume is far and away the best I've found. It scares the bejesus out of my audience twice daily here in Las Vegas, and has held up for years.

George Eisenhart (www.monsternationals.com), Image Promotions, Ltd.
I just wanted to tell you how much I love our mascot. It is probably the best $3k I've spent on my business in some time. The kids love it, parents can't wait to take pictures and it creates a great atmosphere before, during and after my events. Thanks again.

Rachel Curry, Riverfront Family Church
Nancy and I just wanted to let you know that we absolutely love our new mascot! He is adorable and perfect for†the church. We appreciate all the hard work and detailing you put into it, and it will be a wonderful friendly face for all the little kids to recognize as they enter the service. Thanks again!!

Jaime Pifer, McKee Foods Corporation, makers of Little Debbie Snack Cakes (Arkansas)
I just wanted to say what a great job Facemakers did on creating our "Oatie, the Oatmeal Creme Pie" costume. Oatie made his debut at our company picnic a couple of weeks ago and he was a hit!! Great job on the costume!!

Angie Wood, Cheer Coach, Hood Jr. High School (Texas)
I would like to say THANK YOU for all of your help and time in making and sending our Mascot Uniform (Scotsman)to us. It arrived just as you said it would, and it was a great hit with our student body today at the Pep Rally. This is our first Mascot Uniform for our school and it is awesome! I will highly recommend your company to all I speak to. A special thanks to Denisa for putting up with all my phone calls and questions. Thank you soooo much!

Tami Pivtchev, Newfanes Lions Club
Just a note to let you know that I have received the lion costume I ordered and it far exceeds my expectations. I really love it, and will be taking it tomarrow to our club so that they can all see it. I am sure it will be a big hit at the annual Polar Bear Swim on March 1st. We were hoping it would be in by then and it is, so once again thank you for your help and for a great looking costume.

Whitney
I just wanted to let you know that Fat Chance has arrived safe and sound; HE LOOKS FABULOUS!!! We are so happy with how he turned out; he is literally the spitting image of our logo!! We have an event scheduled in NYC on Dec 13th and are going to be on the Today Show with Fat Chance on the following Monday, he will be a well traveled hippo! Thanks so much for all the time you spent working with me on this, it was truly appreciated!

Tim
Just wanted to let you know I received Krackerjack Kangaroo back this afternoon....he is *FANTASTIC!!!* I want to thank you and everyone at Facemakers for the wonderful job you did with creating him and having such a warm and charming kangaroo character...I saw him several years ago on your website and decided that one day he would join the cast of characters that I perform as through my character appearance business. That day has arrived...I'll be calling him "Kazoo the Kangaroo", and he's already scheduled for a parade at the beginning of December where he'll be making his grand debut! Thanks again, and I'll definitely be using Facemakers again for my costume needs!

 
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